Thank you for visiting Saitrack. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide to us through our website, www.saitrackgps.com, and when using our GPS tracking services.
 

1. Information We Collect

Personal Information
We may collect personal information you voluntarily provide, such as:

• Contact details: Name, email address, phone number, and address.
• Vehicle information: Vehicle Identification Number (VIN), make, and model.
• Payment information: Credit/debit card details or other financial information for billing purposes

Automatically Collected Information
We may automatically collect certain information when you use our website or services, including:

• Usage data: IP address, browser type, device information, and browsing activity.
• Location data: GPS data from installed tracking devices to provide tracking and recovery services.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze site performance, and improve our services. You can adjust your browser settings to refuse cookies, though this may affect your ability to use certain features of our website.
 

2. How We Use Your Information

We use the information collected to:

• Provide Services: Enable GPS tracking, account management, and customer support.
• Billing and Payments: Process transactions for service subscriptions and renewals.
• Improve User Experience: Analyze and optimize the functionality of our website and services.
• Safety and Security: Ensure proper use of our products and comply with legal requirements, including cooperating with law enforcement for vehicle recovery.
• Communications: Send you service updates, newsletters, or promotional information if you have opted in.

 

3. Sharing Your Information

We do not sell your personal information. We may share information in the following circumstances:

• With Service Providers: We may share data with third-party vendors who assist us with payment processing, customer service, or analytics.
• For Legal Purposes: We may disclose information if required by law or to protect the rights, property, or safety of Saitrack, our customers, or others.
• In the Event of a Business Transfer: If Saitrack is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

 

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure.
 

5. Data Retention

We retain your information for as long as necessary to provide our services, fulfill legal obligations, and enforce agreements. GPS data may be retained for a shorter duration based on storage capacity and privacy best practices.
 

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or contractual restrictions.
• Withdraw Consent: If you have provided consent for specific data processing, you may withdraw it at any time.

To exercise these rights, please contact us using the information provided below.
 

7. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly or through a notice on our website.
 

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

• Phone: 1 (868) 689-2277
• Email: saitrackgps@thecarwizz.com
• Address: 128 Caroni Savannah Rd, Charlieville, Chaguanas, Trinidad & Tobago

This Privacy Policy is designed to inform you of our practices while building trust and transparency.